Q: How to Subscribe to the Reverse or Traditional RBT Service?

A:

1. Click Register in the right of the menu bar.
2. Enter a mobile number and dynamic verification code. To obtain the dynamic verification code, click Get Dynamic Code.
3. Select I want to order a Called Service, I want to order a Calling Service, I want to set a password, and I agree to the terms of use. When selecting I want to set a password, you need to set a password. If you do not set a password, the RBT Portal will send a random password in an SMS message to you.
4. Click Register.
5. Click OK.

Q: How to Retrieve the Password?

A:

1. Click Log In in the right of the menu bar.
2. Click Forget Password.
3. Enter a mobile number and dynamic verification code. To obtain the dynamic verification code, click Get Dynamic Code.
4. Click Confirm.

Q: How to Log In to the User Portal?

A:

1. Click Log In in the right of the menu bar.
2. Enter the mobile number and password.
3. Click Log In.

Q: How to Preview an RBT?

A: Select an RBT, and click .

Q: How to Download an RBT?

A:

1. Select an RBT, and click .
2. Click Download.
3. Select Be Automatically Renewed and click OK.
4. Click OK.

   If you download an RBT, you can view the record or the result by choosing My RBT > My RBT > RBT, respectively.

Q: How to Share an RBT?

A:

1. Select an RBT, and click .
2. Choose Facebook, Twitter, or SMS from the shortcut menu.

   If you choose Facebook or Twitter, the Facebook or Twitter page is displayed. If you choose SMS, you need to enter the number with who you are sharing an RBT in the Recipient Phone Number text box, click Share by SMS, and click OK.

Q: How to Add an RBT to Favorites?

A: Select an RBT, and click . If you add an RBT to your favorites, you can view the record or the result by choosing My RBT > My Favorites > Favorite RBT, respectively.

Q: How to Send an RBT as a Gift?

A:

1. Select an RBT, and click .
2. Enter the number of the user to who the RBT is sent as a gift in the Recipient Phone Number text box.
3. Click Present.
4. Click OK.

Q: How to Download a Music Box?

A:

1. Choose ALL RBT > Music Box > Music Disc or ALL RBT > Music Box > Music Package.
2. Select an Music Box, and click .
3. Click Download.
4. Click OK.

   If you download a music box, you can view the record or the result by choosing My RBT > My RBT > Music Box, respectively.

Q: How to Share a Music Box?

A:

1. Choose ALL RBT > Music Box > Music Disc or ALL RBT > Music Box > Music Package.
2. Select an Music Box, and click .
3. Choose Facebook, Twitter, or SMS from the shortcut menu.

   If you choose Facebook or Twitter, the Facebook or Twitter page is displayed. If you choose SMS, you need to enter the number with who you are sharing an RBT in the Recipient Phone Number text box, click Share by SMS, and click OK.

Q: How to Add a Music Box to Favorites?

A:

1. Choose ALL RBT > Music Box > Music Disc or ALL RBT > Music Box > Music Package.

2. Select an Music Box, and click .

   If you add a music box to your favorites, you can view the record or the result by choosing My RBT > My Favorites > Favorite Music Box, respectively.

Q: How to Send a Music Boxes as a Gift?

A:

1. Choose ALL RBT > Music Box > Music Disc or ALL RBT > Music Box > Music Package.
2. Select an Music Box, and click .
3. Enter the number of the user to who the RBT is sent as a gift in the Recipient Phone Number text box.
4. Click Present.
5. Click OK.

Q: How to Query RBTs or Music Boxes?

A:

1. Click RBT on the top of the USER portal.
2. Select Music Box, Code, RBT, or Artist as required.
3. Enter a keyword in the text box next to RBT.

   RBT names, Music Box names, and singer names can contain special characters except |"#.

4. Click or press Enter. RBTs that meet the search criteria are displayed.

Q: How to Change the Password?

A:

1. Click on the upper right corner of the USER portal.
2. Select My Account from the drop-down list box.
3. Choose My Account > Modify Password.
4. Enter the old password, new password, and confirm password.
5. Click Submit.

Q: How to Edit User Information?

A:

1. Click on the upper right corner of the USER portal.
2. Select My Account from the drop-down list box.
3. Choose My Account > Personal Info.
4. Click Edit and edit the personal information.
5. Click Save.

Q: How to Subscribe to and Unsubscribe from the Reverse and Traditional RBT Services and Prayer RBT Service?

A:

1. Click on the upper right corner of the USER portal.
2. Select My Account from the drop-down list box.
3. Choose My Account > Personal Info.
4. In the Service Status area, click Unsubscribe or Subscribe.

Q: How to Subscribe to and Unsubscribe from the Reverse and Traditional RBT Services and Prayer RBT Service?

A:

1. Click on the upper right corner of the USER portal.
2. Select My Account from the drop-down list box.
3. Choose My Account > Personal Info.
4. In the Service Status area, click Unsubscribe or Subscribe.
5. Click OK.

Q: How to Suspend and Activate the Reverse and Traditional RBT Services and Prayer RBT Service?

A:

1. Click on the upper right corner of the USER portal.
2. Select My Account from the drop-down list box.
3. Choose My Account > Personal Info.
4. In the Service Status area, click Pause or Activated.
5. Click OK.

Q: How to View Operation Records?

A:

1. Click on the upper right corner of the USER portal.
2. Select My Account from the drop-down list box.
3. Choose Record History > RBT History or Record History > Music Box History.

Q: How to Send the Reverse or Traditional RBT Service as a Gift?

A:

1. Choose My RBT > Service Presenting.
2. Set the time when the reverse or traditional RBT service is sent.
3. Select the reverse or traditional RBT service.
4. Enter the user's mobile number to who the reverse or traditional service is sent to as a gift.
5. Click OK.
6. Click OK.

Q: How to Copy an RBT?

A:

1. Choose My RBT > RBT Copy > Copy RBT.
2. Enter the mobile number of a user whose RBT is to be copied and click Search.
3. Select an RBT and click to copy the RBT.
4. Click OK.

Q: How to Set the Share Permissions of RBTs in the Personal RBT Library?

A:

1. Choose My RBT > RBT Copy > My Share Settings.
2. Set My copy setting is ON/OFF and I will share my RBT to.
3. Click OK.
4. Click OK.

Q: How to Set the Reverse and Traditional RBTs or Music Boxes?

A:

1. Choose My RBT > RBT Settings > Ordinary Settings.
2. Click Called RBT, Calling RBT, Called Music Box, or Calling Music Box.
3. Click of an RBT or music box to set it.

Q: How to Set Periods and Users for Playing Reverse and Traditional RBTs?

A:

1. Choose My RBT > RBT Settings > Advanced Settings.
2. Click Called RBT or Calling RBT.
3. Click on the right of Default Advance setting.
4. Set Time, RBT, and Contact.
5. Click OK.
6. Click OK.

Q: How to View the Playing Periods of Prayer RBTs?

A:

1. Choose My RBT > RBT Settings > Advanced Settings.
2. In the Pray Settings area, view the playing time segments of prayer RBTs.

Q: How to Set the Priority of Traditional and Reverse RBTs?

A:

1. Choose My RBT > RBT Settings > Advanced Settings.
2. Click RBT play priority.
3. Set RBT play priority to Called Priority or Calling Priority.
4. Click OK.

Q: How to View RBTs or Music Boxes in the Personal RBT Library?

A: Choose My RBT > My RBT > RBT or My RBT > My RBT > Music Box.

Q: How to View RBTs or Music Boxes Added to Favorites?

A: Choose My RBT > My Favorites > Favorite RBT or My RBT > My Favorites > Favorite Music Box.

Q: How to Cancel the Automatic Renewal for RBTs and Music Boxes?

A:

1. Choose My RBT > My RBT > RBT or My RBT > My RBT > Music Box.
2. Click On.

Q: How to Add a User to the Address Book?

A:

1. Choose My RBT > Contacts.
2. Click the Address Booktab.
3. Click .
4. Enter the user name, mobile number, and description.
5. Click Add. The user is added to the address book.

Q: How to Add a User to a User Group?

A:

1. Choose My RBT > Contacts.
2. Click the Group tab.
3. Click .
4. Enter the user group name.
5. Click Add. The user group is created.
6. Select the created user group and click New Friend or Add From Address Book.
   • Click New Friend.
     1. Enter the user name and mobile number.
     2. Click Add.
   • Click Add From Address Book.
     1. In the Add from Address Book dialog box, select a user.
     2. Click OK.
     3. Click OK.

Q: How to Modify the ITU Setting?

A:

1. Choose My RBT > RBT Settings > Advanced Settings.
2. Click Called RBT.
3. Click Edit in the ITU Setting area.
4. Select a user in the Choose Contacts area and click Add.
5. Confirm the user selection in the Confirm Contacts area and click OK.
6. Click OK.

Q: How to Upload a DIY RBT?

A:

1. Choose My RBT > DIY RBT > DIY Upload.
2. Set parameters of the DIY RBT.
3. Click Edit in the ITU Setting area.
4. Click Submit.
5. Click OK.

Q: How to Maintain DIY RBTs?

A:

1. Choose My RBT > DIY RBT > DIY Manage.
2. Click or .